Design leader and general nerd, with affinities in strategy, communications, and product research. Focused on product strategy, IA, structure, design, performance, and meeting user’s needs. Conscientious, idealistic, lots of heart.

Download a PDF of my resume

Education:

B.S. Art & Design (Graphic Design Concentration)

Towson University, Towson MD

Human Computer Interaction Course

Coursera in Collaboration with University of California, San Diego

Experience:

Lead Product Designer

Studio Designer — Los Angeles, CA

• Oversees all product design for the leading business management software for interior designers.
• Developed new product lines through generative user research for payments and design tools.
• Built a product competency inside of the organzation, scaling from a single Product Owner to two functional product Pods.

Product Design Lead (Product Designer IV)

Vertex Inc. — King of Prussia, PA

• Product design lead over two value streams, Data & Insights and Compliance & Returns representing $30m dollars in ARR.
• Primary designer on Returns product modernization, merging a 25 year old legacy application with a modern web-based product suite.

Senior User Experience Designer

T. Rowe Price — Owings Mills, MD

• Design lead for two product design teams of designers and content strategists, responsible for 6 products for Retirement Plan Services’ B2B and B2C audiences.
• Direct manager of a small team of designers and a content strategist.
• Core member of TRP’s first agile marketing team, inventing new methods of crafting industry leading messaging while reducing creative delivery from 3 months to 1 week.
• Built an internal practice around user research excellence through coaching, methodology, research structures, and internal toolsets.
• Consultative work across the RPS business to improve and socialize UX best practices.

User Experience Designer

Fastspot — Baltimore, MD

• UX discovery, consultation, and strategy utilizing user research methodologies, workshop facilitation, competitive analysis, and content audits for 14 clients.
• Writing and presenting on UX related topics, including Collaborative IA and Journey Maps.
• Developed new deliverables and processes for functional requirements, client feedback, information architecture, content audits, and creative briefs.

Lead User Experience Designer

ACGI Software — Columbia, MD

• Shepherded product through major version release with heuristics, user testing, interactive design, and client training.
• Broad, holistic UX practice focused on standards, style guide, IA, and UX education.
• Structured and ran a user testing program with over 20 users across 8 clients to prioritize workflows and validate use cases.
• Taught seminars on UX principles for employees and customers.

User Experience Designer

no.inc — Baltimore, MD

• Product UX Lifecycle: User interviews, personas, IA, wireframes, and user testing.
• Front end development on existing products, merging style bases, refreshing styles, and production work for new products.

Junior UX Designer

r2integrated — Baltimore, MD

• Designed and developed over 20 wireframes and prototypes in Axure.
• Researched and implemented best practices and user trends.
• Developed a holistic prototype styleguide and framework in Axure.

Web Producer

Calvert Education Services — Hunt Valley, MD

• Build mobile friendly and multi-platform compatible email and landing page templates.
• Manage 18 websites in Wordpress and Joomla with design and content updates.
• Advise and implement comprehensive digital media strategies.
• Information architecture overhaul for Verticy Learning.

Marketing Intern

Calvert Education Services — Hunt Valley, MD

• Designed over 20 animated and static web banners for display ad purposes. (I act like I’m proud of this)
• Worked inside sub-brands to create collateral materials for four partners.
• Managed consultants and contractors with tasks and billing.

Design Intern

Sports 55 — Severna Park, MD

• Prepared jerseys for printing from mock-ups for over 80 customers. (In CORELDRAW of all things.)
• Structured templates for new product lines.

In House Designer

Iggy Apparel — Pasadena, MD

• Prepared screen ready graphics for over 50 customers.
• Managed production operations, retail environment, product, and customers. (Basically the ‘everything person.’)

Volunteering and Leadership

Moderator

Designer Hangout

Organizer/Leadership & Presenter

Baltimore UX Meetup

Other Experience

Photography Assistant

Jennifer McMenamin Photography — Baltimore, MD

• Second shooting at weddings in the Greater Baltimore Area.
• Tracks day-of scheduling, clients, and details to ensure smooth events.

Freelance Designer

Self Employed — On a Laptop, MD

• Front End Web development and technical consulting for 12 clients, focusing on Wordpress.
• Point of purchase banners and posters.
• Hand Lettering chalkboards for promotions.

I’ve spent a lot of time working in food service!

Shift Manager

Caffè Pronto, Annapolis MD

Gossoon (A.K.A. Busboy)

Brian Boru — Severna Park MD

Volunteer Maryland Coordinator

Americorps — Partners in Care, Pasadena CA MD

Barista

Severna Perk — Severna Park MD

“Independent Contractor” (Paperboy)

Capital Newspaper — Annapolis MD

• It’s true, I got my first job as a 10 year old. My neighbors loved me though, I could probably still put some of them as a reference.